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HP Portfolio guide
© provided with the aid of The Motley fool HP Inc (HPQ) Q2 2021 income call Transcript
HP Inc (NYSE: HPQ)
Q2 2021 profits name
may 27, 2021, 4:30 p.m. ET
Contents:
organized Remarks
Questions and answers
name participants
organized Remarks:
Operator
respectable day each person and welcome to the 2nd Quarter 2021 HP Inc. revenue conference name. My name is Hailey and that i'll be your convention moderator for trendy name. [Operator Instructions]
i would now like to flip the call over to Beth Howe, Head of Investor relations. Please go ahead.
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Beth Howe -- Head of Investor members of the family
first rate afternoon all and sundry and welcome to HP's 2nd quarter fiscal 2021 profits conference call. With me nowadays are Enrique Lores, HP's President and Chief executive Officer; and Marie Myers, HP's Chief economic Officer.
earlier than handing the call over to Enrique, let me remind you that this name is being webcast. A replay of this webcast may be made attainable on our website shortly after the demand approximately 12 months. We posted the earnings liberate and the accompanying slide presentation on our Investor members of the family webpage at investor.hp.com.
As all the time, facets of this presentation are ahead-looking and are in keeping with our ultimate view of the world and our groups as we see them nowadays. For greater detailed tips, please see disclaimers in the revenue materials concerning forward-looking statements that involve risks, uncertainties and assumptions. For a dialogue of some of those dangers, uncertainties and assumptions, please discuss with HP's SEC reviews including our most exact
kind 10-k. HP assumes no duty and doesn't intend to update such a forward-searching statements. We also notice that the fiscal guidance mentioned on this call displays estimates in keeping with counsel attainable now and will fluctuate materially from the amounts subsequently stated in HP's form 10-Q for the fiscal quarter ended April 30, 2021 and HP's other SEC filings.
all through this webcast until otherwise mainly noted all comparisons are yr-over-year comparisons with the corresponding 12 months-ago length. For financial counsel that has been expressed on a non-GAAP basis, now we have blanketed reconciliations to the similar GAAP advice. Please consult with the tables and slide presentation accompanying modern-day revenue liberate for these reconciliations.
With that i'd want to turn it over to Enrique.
Enrique Lores -- President & Chief govt Officer
Thanks Beth. respectable afternoon each person and thanks for joining the call. I need to birth by way of acknowledging the state of the pandemic, principally in nations similar to India. we are doing every thing we can for our personnel, valued clientele and companions all through this problematic time. whereas some parts of the world are beginning to enhance and reopen, there is an awful lot extra work to do.
Turning to our outcomes. It become a different great quarter of double-digit good and bottom line increase through which we delivered well above our guided latitude. Our performance reflect the relevance of our technology in an more and more excessive level, the resilience of our business model, the operational excellence of our group. besides summarizing our effects, I additionally wish to highlight secular trends driving sustained demand across our portfolio. HP know-how and capabilities are at the coronary heart of hybrid work. we are accelerating our method to force lengthy-term sustainable growth. This contains carrying on with to seriously change the style we function and deploy our gigantic cash movement to maximise price introduction.
Let me start with the quarter. In Q2 we saw excellent demand for our items and delivered listing earnings of $15.9 billion, a rise of 27% with balanced growth across Print and private methods. Our non-GAAP internet salary increased 56% to $1.2 billion and we generated $1.3 billion of free money stream, returning $1.8 billion to shareholders. These effects mirror persisted amazing growth in consumer as well as development in our industrial groups as economic recreation accelerated. In our buyer section, we delivered 72% growth in very own systems and 77% increase in Print. business computing device profits grew 10% and business print become up 34%, including 45% growth in our Industrial printing agencies.
it's important to note that these outcomes are against the backdrop of industrywide element shortages and supply chain challenges. at present there isn't sufficient supply to keep up with the mighty demand and the resurgence of COVID in Southeast Asia is creating extra pressures on our provide chain. We predict supply constraints to continue at the least through the conclusion of 2021. although the ambiance will likely stay dynamic, we're taking actions to navigate during the challenges, enabling us to deliver strong results and boost our outlook for the 2nd half.
We stay concentrated on supplying within the short-time period, we're equally concentrated on capitalizing and to practice long-term alternatives. It is apparent that the realm will now not without difficulty go again to the way it was ahead of COVID. there has been a basic shift within the method people work, gain knowledge of, play and create, and this shift is right here to live. The future of work and training could be greater hybrid. according to exact
survey, more than 60% of employees need flexibility in the place and how they work. by way of this future mergers [Phonetic], it's going to open the probability to create new items and services for our valued clientele. And that consumers and organizations see greater mobility convenience and cost, this supports our method to accelerate new business model here via extra capabilities and subscriptions enabled by means of the integration of our hardware and utility. Underpinning all of here is a transforming into importance of cyber safety. 88% of IT choice makers, inform us that cyber possibility has expanded all the way through the pandemic. This presents an immense opportunity for us to extend our security choices and bring the most at ease and resilient PCs and Printers.
With our vast differentiated portfolio, HP is uniquely placed to capitalize on these secular traits. and i think I've stated this is a time for robust agencies to get enhanced and we are innovating throughout our portfolio to reinforce and develop our agencies. In very own methods, our innovation is using growth in key segments, including remote work, education and gaming. The workstation remains fundamental in everyday life. we are already capitalizing on these traits in a couple of methods. Our latest award winning computing device include features intention-constructed for hybrid work and we are developing new functions like HP Provision in connect that make it easier for IT groups to install and guide gadgets in worker's homes as well as in the office.
within the schooling market the place HP is the number 1 supplier, laptop sales have more than doubled as a result of remote learning. on the equal time, however, the variety of PCs per hundred college students remains within the single-digits. As an industry, we nonetheless have an extended method to go to close this digital machine and as an organization, we've a huge possibility to be part of the solution. The significance of the pc extends some distance past work and faculty. in lots of circumstances this has develop into the leisure core of the domestic, from streaming and content advent to the rise of gaming and eSports. In Q2 revenue growth in gaming outpaced usual buyer pc growth. we're constructing on this electricity to expand into alluring adjacencies, including peripherals. we are on target to shut a hyper acquisition in Q3. We do predict to be accretive in 12 months one.
In Printers, we're leveraging our management throughout consumer and industrial market to deliver innovative solution needed in ultra-modern hybrid world. This comprises accelerating the evolution of our enterprise model and subscription functions. We currently introduced the enlargement of HP+ an rapid ink which at the moment are in 35 nations throughout North the us and Europe. We consider HP+ will aid us to optimize device profitability and supply a higher client adventure. moreover employers are searching for more disbursed printing atmosphere which performs to HP's power in manner for printers. the brand new LaserJet business four hundred collection is designed to deliver seamless far flung management for both hybrid people and new workplace configurations tier [Phonetic] to our collaboration. at the identical time superior personnel mobility is a catalyst for our Print capabilities portfolio. inside our managed Print functions, we've introduced HP Flexworker provider to incorporate faraway laborers and branch officers into our enterprise and PS contract. here's allowing organizations akin to standard Motors to have stronger visibility and manageability throughout the printer fleet.
In our Industrial groups, new innovation is enabling production to be greater agile and more personalised. In industrial graphics, we're seeing advancements in the market and boom in hardware installations. among the many client wins this quarter for the installing of a one hundred Indigo Press at CCL, our chief in label protection and packaging solutions. We also proceed to see consistent double-digit increase in Print impressions and rectangular meters. In 3D, we are growing greater vertical go-to-market solutions, spanning equipment application and services across industries from industrial tooling to car to health and wellness. for instance, our molded fiber tooling answer in line with client engagement and adoption including a lot of prepaid purchases and we allow them to achieve significant procedure and value efficiencies.
moreover, we're partnering with Ford Motor company to prolong the life of already used 3D printed components through turning them into auto components for the F250 vans making a closed loop on waste. With our amazing and distinct portfolio, we additionally proceed to generate significant free money stream. And we continue to be concentrated on deploying our money to maximise value introduction. we have the flexibility to return enormous capital to shareholders and reinvest in our organizations, whereas also exploring disciplined M&A. we can continue to seek alternatives to enhance our core, increasing to appealing adjacencies and create extra boom engine. As all the time, we can take a rigorous approach to evaluating M&A, requiring strategic healthy, eye-catching financial returns that exceed those of buying our personal stock and a strong operational plan to execute on the cost proposition. And an important enabler of our approach is continuing to radically change the business to develop into leaner and greater digitally enabled.
For HP, there is a continued focal point on each cutting back structural charges and for investing for the future. To help us speed up our progress, we introduced three new management appointments. Didier Deltort is becoming a member of HP as a President of Personalization and 3D Printing; Greg Baxter, will be our next Chief Transformation Officer; and Kristen Ludgate is becoming a member of HP as our Chief people Officer. Working at the side of our leadership team, they will deliver
a boost to our innovation capabilities and help force our long-term approach. And our key a part of our method is to deliver potent outcomes while staying true to HP's values.
closing month, we introduced an ambitious set of local weather action dreams. by way of 2025, we purpose to achieve carbon neutrality, zero waste in HP operations and 0 deforestation for HP paper and paper-based packaging. We're also dedicated to attaining net zero carbon emissions across our whole value chain through 2040. And final week, we introduced a new set of variety and inclusion goals. This contains our pledge to achieve 50-50 gender equality in HP leadership via 2030, making up the first Fortune 100 tech business to make such a commitment. i am proud to claim our companions are becoming a member of us in these efforts. today over 1,four hundred partners have signed the make bigger influence to set their own long-time period goal to power a sustainable have an impact on. here's where the size and scale of HP's ecosystem really shines.
universal, i'm very completely happy with our efficiency this quarter and excited for what lies forward. We proceed to power our relentless focal point on execution, whereas taking decisive moves to capitalize on desirable alternatives to develop our management in personal techniques and Print, expand into fascinating adjacencies, to enter new market and radically change the way we operate. and i am assured that our approach will proceed to create massive shareholder cost. i know I talk for our greater than 50,000 employees, when I say we are not content with ease preserving our present place. we have a bigger ambition.
And with that, i will be able to turn the name over to Marie, who will take you during the particulars of our quarter and our fiscal 12 months outlook. Marie, over to you.
Marie Myers -- Chief financial Officer
Thanks, Enrique. HP's 2d quarter influence highlight both our operational strength and the breadth of our portfolio. we're demonstrating our skill to satisfy consumer wants and carrying on with on our transformation experience all while transforming into working earnings, generating effective free cash stream and retaining our powerful capital returns, while carrying on with to make investments within the enterprise for our future.
Turning to the details of the 2nd quarter. Q2 internet income changed into $15.9 billion, up 27% nominally and 25% in regular forex. domestically, in regular forex, Americas elevated 32%, EMEA extended 19% and APJ elevated 23%. The yr-on-12 months increase fee benefited from the prior-year affect of COVID and provide chain disruptions. Demand persisted to outpace deliver
and we ended the quarter with accelerated backlog in each own systems and Printing. on the maximum for the reason that the split, gross margin become 21.7%, up 1.7 facets year-on-yr. The boost became primarily driven via favorable pricing, including traditionally low promotion rate and favorable foreign money, partially offset by way of higher costs. Non-GAAP working expenses were $2 billion or 12.6% of profits, up 10 foundation aspects yr-on-yr. The raise in working costs become primarily driven by using higher variable compensation as a result of the very strong efficiency this year as in comparison to Q2 2020, as well as multiplied investments in innovation and go-to-market.
Non-GAAP web OI&E cost became $sixty four million for the quarter. Non-GAAP diluted web revenue per share elevated eighty two% to $0.93, with a diluted share count of about 1.2 billion shares. Non-GAAP diluted web profits per share excludes web merits totaling $70 million basically regarding different tax adjustments and non-working retirement connected credit, partly offset by way of restructuring and other prices as well as amortization of intangible belongings. because of this, Q2 GAAP diluted web earnings per share changed into $0.ninety eight.
Turning to phase efficiency. In Q2, very own techniques benefited from amazing demand concerning working and discovering from home. income become $10.6 billion, up 27% year-over-year. Demand for our product remained very strong with backlog increasing again quarter-on-quarter. Drilling into the particulars, we noticed energy across client and industrial with profits up 72% and 10% respectively. with the aid of product category, revenue become up forty seven% for notebooks, down 8% for pcs and down 7% for workstations. amazing demand for notebooks drove total unit boom of forty four% with Chromebooks representing 20% of our total very own systems devices because the want for expertise and education continue to grow. We also noticed solid services attach with certain energy in business and important double-digit growth in purchaser peripherals. own methods delivered $710 million in working earnings and working margins of 6.7%. The yr-over-year development was primarily as a result of favorable pricing, including reduce promoting fees as well as foreign money, partly offset through damaging mix and higher can charge together with variable compensation, commodity expenses as well as investments in innovation and go-to-market.
In Print, our effects reflected continued focus on execution and the strength of our portfolio. we're uniquely positioned as chief in both consumer and industrial and have the hardware components and capabilities to bring price in a hybrid world. Q2 total print profits turned into $5.three billion, up 28% and total hardware devices grew forty two% to $10.6 billion. by using client phase, buyer revenue changed into up 77% with gadgets up forty five% and commercial earnings and instruments have been up 34% and 22% respectively. In commercial, the healing momentum persisted with revenue up 13% sequentially, but we proceed to are expecting the healing to be gradual and uneven from time to time throughout segments and geographies.
resources income turned into $3.3 billion, up 17%. The yr-on-12 months boom became basically pushed by using favorable pricing in addition to ongoing customer demand and improving business demand. Our contractual enterprise is a key element of our print strategy in both client and business printing. In consumer our rapid Ink enterprise continue to resonate smartly with consumers with cumulative enrollees growing to be 7% sequentially to $9.7 million. On the industrial aspect, we drove boom in managed print functions revenues, a new TCP bookings for the primary time in view that the pandemic took grasp and powerful renewal TCV bookings once again this quarter.
working earnings improved $403 million to $951 million and working margins have been 17.9%. This yr-over-year increase became driven by way of improved extent and favorable pricing throughout hardware and materials, together with much less promotional rate, partly offset by using detrimental mix and better can charge.
Let me now flip to our transformation efforts and specifically our can charge discounts initiatives. in the 2nd yr of our program, we persisted to examine new can charge discount rates opportunities that stay forward of our $1.2 billion gross run rate structural cost discount plan. right through the quarter we persevered our efforts to optimize our manufacturing unit footprint to permit a optimal-in-class deliver
chain community and increase deliver
resiliency whereas decreasing our cost constitution. additionally, we continue to boost and leverage our digital capabilities to radically change approaches during which we function and convey price to our shoppers. The structural cost savings from our transformation efforts supply us the flexibleness to reinvest in our enterprise, the lengthy-term growth and profitability.
transferring to money circulation and capital allocation. second quarter cash movement from operations and free cash move were superior than anticipated at $1.four billion and $1.3 billion respectively. In Q2, the money conversion cycle turned into minus 28 days. Sequentially, the cash conversion cycle changed into up 2 days as growth in inventory primarily because of strategic buys drove elevated days of inventories partially offset through a discount in days earnings surprising and higher days payable excellent. For the quarter, we lower back a complete of $1.8 billion to shareholders, which represented 137% of free money flow. This protected $1.6 billion in share repurchases and $239 million in cash dividends. searching forward, we expect to continue buying back shares at expanded tiers of as a minimum $1 billion per quarter in the coming quarters unless bigger return opportunities emerge.
looking forward to the third quarter and the leisure of fiscal '21, we proceed to model dissimilar situations concerning deliver
availability, pricing dynamics and the tempo of financial reopening. In certain retain the following in mind related to our normal economic outlook. From a demand standpoint, we expect to proceed to peer mighty demand for our PCs, notably in buyer. In Print, we predict solid demand in consumer and persevered improvement in commercial as places of work reopen. whereas we expect yr-on-12 months profits increase at FY '21 to reflect our continued progress on our method, it's additionally crucial to be aware the increase developments in Q3 will additionally replicate the more challenging yr-over-yr comparisons chiefly in personal systems. We expect deliver
constraints to continue to negatively have an impact on our potential to fulfill demand in PCs and Printers, as a minimum through the end of calendar 2021. We are expecting gross margin pressure in the 2nd half of the 12 months in each personal techniques and Print as a result of elevated prices and commodities and logistics as compared to Q2 levels and as we expect to see some greater normalization out there and pricing atmosphere. We are expecting working charges in the 2d half of the yr to be greater akin to Q1 run fee. finally, we continue to carefully monitor the latest COVID resurgence and its abilities affect to our deliver
chain, in particular in Southeast Asia.
Taking these concerns under consideration, we're proposing the following assistance for Q3 and FY '21. We predict third quarter non-GAAP diluted internet income per share to be within the latitude of $0.eighty one to $0.85 and third quarter GAAP diluted web income per share to be n the range of $0.seventy seven to $0.eighty one. We predict FY '21 non-GAAP diluted internet profits per share to be in the latitude of $three.40 to $three.50 and FY '21 GAAP diluted internet profits per share to be in the range of $3.24 to $three.34. For FY '21, we predict our free money circulation to be at the least $4 billion.
And now i need at hand it returned to the operator and open the call for your questions.
Questions and solutions:
Operator
thank you. And we can now begin the question-and-answer session. [Operator Instructions] Our first question today comes from Amit Daryanani with Evercore.
Amit Daryanani -- Evercore ISI -- Analyst
respectable afternoon. Thanks for taking my question. I actually have few. the primary one I guess turned into hoping if you could speak a bit bit in regards to the Print margins in the April quarter. i'm a little bit surprised they had been down on a sequential groundwork via almost 200 foundation points although the supply combine I feel turned into relatively reliable in July versus April. So might you just touch on what happened to the Print margins and then -- within the April quarter, and how do we think about it in the returned half of the 12 months?
Marie Myers -- Chief economic Officer
bound. No. Thanks, Amit. And first rate afternoon. So the decline we saw in the Print operating rate become really pushed by using a number of factors. So first of all, one of the vital unfavourable can charge in commodities, factory and logistics and secondly by using investments that we made in opex throughout R&D, advertising and marketing to assist future increase and higher variable comp. And look, ordinary i'd simply say we now have viewed energy and resiliency in our extensive -- in our Print portfolio, which definitely positions us neatly in opposition t the competition. And as we seem forward into the long run, we do expect our margins to be within the long-term latitude of 16% to 18%.
And let me deliver
you just a couple of issues to think about as you suppose concerning the 2nd half. So absolutely, the entire year become very robust in the first half. So we are expecting to be toward the bigger conclusion of the range. And just a few different points i would add is, one of the vital high-quality improvement that we noticed in H1, particularly in favorable pricing will beginning to reduce. And so we would predict that our combine as neatly would normalize as the commonly -- office reopens. We're more likely to see better commodity charge, logistics expenses and a good way to doubtlessly influence our capacity to satisfy demand.
after which finally, there is a few seasonal mix headwinds in Q2 as -- in resources as Q2 is typically our strongest quarter for materials. So simply hold that in mind, as you are thinking about the second half, and that i'll simply conclude that we're in the enterprise of producing incremental OP greenbacks.
Enrique Lores -- President & Chief govt Officer
I believe a key element for our performance for Print during this quarter is that we're in reality comfortable of how the Print business did. even if in case you study yr-on-12 months assessment, even if you look at growth, it is basically aligned to the trends that we described ultimate quarter, the rebalancing that we see happening between domestic and office, the increase that we are beginning to see in one of the most industrial and industrial categories. So Print had a really robust quarter and we are expecting it to continue during the relaxation of the 12 months.
Amit Daryanani -- Evercore ISI -- Analyst
acquired it. this is really helpful. after which if I could just observe-up in similar dynamic really, Enrique I believe a big focus for everyone is attempting to consider what is consistent state EPS appear to be for HP over time, primarily given the mighty performance you've had in the first half, and that i believe your returned half guides implies EPS will decline high single-digits 10% plus in Q3 and this fall. i'm curious, i know you touched on Print, but I guess what are the other vectors that are driving the slowdown in EPS, mainly given the truth you're elevated backlog? and then do you believe the $0.seventy five, $0.eighty implied EPS in October quarter is a illustration of what commonplace EPS run expense is going to look like for HP?
Enrique Lores -- President & Chief executive Officer
yes, so first off, let me talk in regards to the year-on-yr assessment how we put issues in perspective. EPS for the 2d half is becoming more than 40% from where we have been a year ago. So we're truly representing very strong boom. similtaneously you're saying, we proceed to peer very robust demand across all of our portfolio. We expect this to continue to happen during the second half, however we are going to be restrained by way of supply, given the shortages that we see out there. And here's a fundamental part of what's using our guide. As we now have achieved in the past, we're prudent when we book, we've been during the past and we can continue to be. If we can do stronger, we can, we could be there more suitable on account of improved pricing, as a result of we may do more desirable, on account of more desirable means. So once more prudent ebook, we have confirmed that if we will do more desirable we can do superior, and therefore given all the anomalies that we see and this provide limited, I don't suppose we should still be the usage of the q4 quantity to challenge the company sooner or later.
Operator
Our next query comes from Shannon cross with cross analysis.
Shannon move -- move research -- Analyst
thank you very a whole lot. I had a query on stock, both in your stability sheet and then inside the channel. Up about $800 million quarter-over-quarter, i am curious, how a whole lot of that was element buying or might be some conclusion product simply given deliver chain hiccups? after which Lenovo observed these days. I feel that they see two to a few weeks of inventory -- channel stock on PCs constantly, I can not be aware I think it become six to eight weeks is their general. are you able to speak a little about what you might be seeing in the channel and each on the computing device and the printer facet? and then I've a follow-up. thanks.
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Enrique Lores -- President & Chief government Officer
Let me birth and i suppose possibly earlier than Marie shares one of the vital numbers, let me share probably the most approach that we've behind it. What we shared final quarter, that we had been anticipating one of the most provide challenges that we are seeing, we determined to operate with larger degrees of HOI and here is what you see mirrored within the numbers. So Marie why don't you provide some colour on no matter if the increase we now have viewed in HOI.
Marie Myers -- Chief monetary Officer
sure. No, fully, Enrique. So let me step again and set some context for you Shannon. So obviously, we have now considered that powerful demand throughout peers in Print. And as you know, we're additionally lapping the manufacturing unit closures and disruptions from those inventory drawdowns closing yr and clearly that impacted the device all the approach through. after which we're certainly trying to proceed to navigate the supply chain challenges given the ongoing nature of the pandemic. to be able to approve assurance of provide, we're carrying greater degrees of owned stock and as we said, we try this to navigate right through this time. So HOI at this factor is likely to live accelerated to support company increase. So -- and that contains strategic buys to answer your question, the place especially in CPUs.
after which happening to the 2d part of your question round channel stock, average CI in PS, Print, hardware and substances is at the moment beneath ancient stages. And our backlog is up frankly quarter-on-quarter, and that gives us self assurance on the demand that we're seeing Shannon.
Shannon move -- move analysis -- Analyst
okay, wonderful. and then simply a question on pricing. I consider you mentioned you are expecting some normalization in pricing, however what we're listening to is prices are just a little increasing. So is this extra type of a typical expense, so mix affect or what are you seeing, because if there is no provide out there and demand remains amazing, I don't see where you may no longer have some pricing pressure, sorry pricing competencies? thanks.
Enrique Lores -- President & Chief executive Officer
thanks, Shannon. I think it be value to move through the discussion business by using enterprise. in the case of Print, we're having cost raises across the board and you have got -- that you could see in our numbers an increase in the average price. within the case of PCs, pricing charges are growing to be for fee in each and every category are going up however typical price is taking place on account of mix, because of where we're seeing the greater demand available in the market. So costs are up, however as a result of combine, you may see the general expense happening.
Marie Myers -- Chief fiscal Officer
And Shannon simply to add to Enrique's comments, probably the most favorable pricing that we saw within the advantage within the first half is beginning to abate in the 2d half as smartly.
Operator
Our subsequent question comes from Toni Sacconaghi with Bernstein.
Toni Sacconaghi -- Bernstein -- Analyst
yes, thanks for taking the query. I just are looking to -- just trying to square the circle on a few things, primarily round your guidance. So seasonally you're usually up in EPS and also you're guiding for EPS to be down about 10% sequentially. revenue is usually up 3% or four%. Are you suggesting that income is going to be lessen than standard seasonal or is that this all margin pressure? And the rationale I fight with the margin question is, it sounds like your backlog is even larger. you should be in a position to sell whatever thing you have. you have incremental inventory so that should mean you can arguably meet demand more suitable. So when you are in a circumstance where americans are alternate -- chasing demand and the combine would not basically trade, why do you expect pricing to abate? So I guess a couple of questions in there. One, do you predict an affect to correct line this is diverse from ordinary seasonal? Or is it all margin when it comes to your approach under general seasonal EPS tips? after which how do we square that margin pressure with the incontrovertible fact that there is truly effective demand, you've got enhanced stock to fulfill that demand and also you should be able to proceed to take fee?
Marie Myers -- Chief fiscal Officer
hiya, Toni, first rate afternoon. it's Marie. So let me stroll you through a way to suppose about our e book and in particular i'll offer you a sense of what the headwinds and the tailwinds are looking like. So firstly, with respect to your comments on profits. We do expect that profits might be driven greater through available deliver than demand and there are increasing margin headwinds versus the first half. With all that stated, as Enrique referred to right on the onset of the call, we're guiding for double-digit operating profit and EPS growth in Q3. and admittedly, we believe that here is a prudent book within the context of the current ambiance. without doubt, if we are able to do enhanced, we always will.
but let me stroll you through what we're seeing from the headwinds and tailwinds to deliver
you a few of that color. So on the headwinds, we're seeing part costs and logistics fees in both PS and Print, and they're going to be an incremental headwind each quarter-on-quarter and year-on-year, and those standard basket of commodities, mainly in panel, ICs and PS after which ICs and resins in Print. and then there are different tailwinds that we've got had within the first half around those favorable pricing dynamics. they will delivery to dissipate as we lap the onset of these historically low promotion costs. And getting into your comments on tailwinds and the way we're brooding about it, demand in each PS and Print continue obviously to be very effective as you mentioned. We're seeing those developments of hybrid work proceed, however certainly they're confined via deliver.
So -- and likewise, simply to variety of wrap up here, as we observed, we will continue to come back capital to shareholders. So we predict that that rebuild [Phonetic] as a minimum about $1 billion a quarter. So for the full 12 months, we expect PS margins may be just a little above the excessive conclusion of our longer term range of three.5% to 5.5% and Print for the whole year on the better end of 16% to 18%. So at this factor, we remain very assured of our e-book and if we will do improved like I stated, we can.
Enrique Lores -- President & Chief government Officer
and that i suppose Toni, whatever crucial to having consideration this yr, is that really the business and the market is pushed with the aid of supply, no longer through demand. So hence comparing this 12 months with other years in keeping with seasonality, it'll now not work, because actually the dynamics behind the market are very distinct. What we continue to peer is terribly mighty demand across our portfolio and this is actually the important thing driver is how a great deal deliver we can get.
Toni Sacconaghi -- Bernstein -- Analyst
If I may just observe-up on the pricing dynamics. So if I examine client print ASPs last quarter have been up 30%, this quarter were up 27%. If we went to some thing like zero pricing, it could definitely put your working margins dramatically down within the IPG community. So I are looking to take note what's riding this pricing? So is that this merely an absent -- an absence of discounting? is that this a -- we're not constructing lower conclusion SKUs with lower margin and we're forcing americans to take kind of greater richly configured client printers that have superior margin or is it we're in reality raising cost as a result of we can, as a result of demand is restrained. but without doubt 27% ASP increase this quarter, 30% remaining quarter is helping your economics highly. As you advised, it's going to be less but I need to consider very mainly what's driving that ASP increase?
Enrique Lores -- President & Chief government Officer
I believe Toni we, in a situation like the one we're dealing with, we are doing anything else we will to optimize our business and hence we're guiding the entire moves that you just had been citing. We of course have reduced vastly our promotional coupon codes, as a result of how amazing the demand is. we're still favourite toward larger margin products and naturally, in the circumstances where we can, also our fees are going up as a result of as we said before, we're seeing -- we are living in an inflationary atmosphere and on every occasion we do we will -- we have improved expenditures.
Operator
Our next question comes from Katy Huberty with Morgan Stanley.
Katy Huberty -- Morgan Stanley -- Analyst
yes, thank you. decent afternoon. I heard you mentioned that computer backlog is up sequentially. Is your Print backlog also up versus the first quarter? after which, can you discuss how the makeup of backlog is changing as you go through the year? Is there any shift from customer to industrial from Chromebook to different PCs and just combine between hardware and materials? and then I've a follow-up.
Enrique Lores -- President & Chief executive Officer
Let me take your question. hi, Katy. So the answer to the first question is, yes, we're seeing an increase in backlog throughout both PCs and Printers. And when it comes to how will we are expecting this to conform, is definitely aligned to where do we see demand coming right through the next quarters. As we outlined before, we are expecting through the conclusion of the 12 months, an increase in the demand on the industrial side, each on the computing device aspect and also on the Print facet, and here is the place -- on account of that, backlog might be getting into the course. but still we continue to see mighty demand on consumer as i mentioned earlier than.
Katy Huberty -- Morgan Stanley -- Analyst
awesome, thank you. and then workstation margins this quarter were a little bit decrease than the flat sequential counsel. What had been the surprises on prices or combine in the quarter? and then should still we are expecting with cost inflation that pc margins return to that roughly 5% range from a few years in the past?
Marie Myers -- Chief economic Officer
sure, Katy, it be Marie. hi there, respectable afternoon. So let me hit up your margin question. So yes, the margins have been robust once more at 6.7% which as you understand is above the excessive conclusion of our lengthy-term range and some of that became definitely pushed through that amazing pricing discipline that we now have spoken about as well as some benefit from forex, however basically it turned into offset with the aid of mix and some of those commodity headwinds. And as we get into the full yr, we do predict that margins to be a bit above the excessive end of our range of three.5% to 5.5% and it's going to be pushed by the issues that you just're hearing today, in particular round those continued shortages in commodities and that is the reason certainly sort of reworking into better element expenses and then knock on can charge and logistics. however -- and then i'd eventually simply add, we are beginning to enter a length the place the influence of favorable pricing is going to start to cut back as we start to lap that period in time.
Operator
Our next question comes from Tim lengthy with Barclays.
Tim long -- Barclays -- Analyst
thank you. sure, two if I could. First on the Print facet, may you speak a bit bit about, you mentioned one of the vital consumer numbers for the as-a-service offering each for purchaser and industrial. It appears like or not it's relatively steady growth here. may you speak a bit bit about one of the vital underlying drivers past that might be utilization or anything that is potentially showing the power there other than just the user base? after which 2d, if -- you spoke of yet another quarter of very robust Chromebook. could you speak a bit bit in regards to the affects there on the mannequin margin ASP? and then additionally as you are expecting to look a little little bit of normalization to workstation boom. Is the expectation that the fast growth in Chromebook will be whatever thing so as to pull returned or do you consider it truly is something that could start changing different mid and decrease tiers of the of the notebook phase? thanks.
Enrique Lores -- President & Chief government Officer
Many questions in a single question. i will try to head separately. So ranging from Print, in regards to the dynamics we're seeing are very corresponding to what we explained a quarter ago and the evolution is what we were anticipating. before to pre-pandemic stages, we proceed to look our domestic enterprise to operate greater than what we have been projecting. And here is driving the demand that we see both on-premise and additionally on materials.
And on the workplace facet, we now have considered the contrary impact. As many places of work are still closed and individuals aren't going again to the office, the normal workplace company continue to be beneath where it become earlier than the pandemic. in the course of the conclusion of the year, we are expecting the condition to reverse as places of work will reopen, we expect our workplace business to perform better and on the equal time extra americans will be -- much less individuals could be working from home, we expect that it's going to have additionally an impact, a terrible affect on our home company. So the same style to what we anticipated in Puerto Rico.
when it comes to demand on the Chromebook aspect, we proceed to peer very effective demand from education. we have -- here is what's using the boom of Chromebooks and here is what additionally when we were speakme earlier than about the ASPs on the workstation facet and the combine there, here is what we've in some of the affect in the pricing on the computer aspect, as a result of Chromebooks overall have reduce expenditures than the leisure of the computing device portfolio.
Operator
Our subsequent question comes from Aaron Rakers with Wells Fargo.
Aaron Rakers -- Wells Fargo -- Analyst
sure, thanks for taking the question and congratulations on one other solid quarter. First query I even have a follow-up is, after we seem to be on the results of the industrial business beginning to get well, I think you reported 10% boom. I consider your peer pronounced increase round that tonight. So i am curious of the way you're pondering in regards to the lower back-to-work, lower back to workplace style? On the industrial computer side, any concepts on sort of the put in base, the age of the put in base, simply how you consider that demand shapes up during the course of the year?
Enrique Lores -- President & Chief govt Officer
certain. So once again, similar to what we shared 1 / 4 ago, we predict the demand on the business aspect to beginning to get well and we are beginning to see some recovery as you're announcing. We -- what we are seeing from our valued clientele is that they are realizing of the deserve to put money into improved device for his or her officers when personnel come returned and this is truly going to be helping each the Print and the laptop business as you had been citing.
when it comes to dynamics, we continue to look our shift from desktops into notebooks, because even if personnel will be going again to their office, we nonetheless see the want for corporations to offer a hybrid approach of working and enabling their personnel to work-from-domestic and therefore, we are expecting the shift combine from desktops into notebooks to continue. we have talked in the past, overall has a positive affect for the business because of both pricing however additionally as a result of the recycled -- the recycle instances at notebook that workstation has compared to the computer.
Aaron Rakers -- Wells Fargo -- Analyst
sure. after which as a short follow-up. simply on the free money circulation. I feel you've gotten caught with the $4 billion free money circulate or as a minimum $4 billion for this year. you are raising EPS. i'm just attempting to might be understand why free money movement wouldn't be superior and trending larger with the EPS?
Marie Myers -- Chief monetary Officer
yes, sure. Aaron. Let me go ahead and hit that one up for you. So seem to be, concerning free -- future free cash stream, as you understand, here's always pushed by using our potent internet salary. What we're considering is that our working capital goes to be a headwind as a result of probably the most choices we're making to carry more inventory. So search for '21, we continue to stay assured absolutely in our outlook and confident in our e book of at the least $four billion in free cash flow.
Enrique Lores -- President & Chief executive Officer
and i consider, let me add one other remark. we're really completely happy with the progress we've made in free cash stream in Q1 and Q2. The ebook that we have offered is of at least $four billion for the year and as Marie just outlined, we are truly anticipating to be at that stage.
Operator
Our subsequent question comes from Ananda Baruah with Loop Capital.
Ananda Baruah -- Loop Capital -- Analyst
hey, thanks guys for taking the query. Congrats on the robust effects. Two short ones, if I might. Enrique, based on conversations with company purchasers and given the backlog, do you get the experience that this momentum will really continue into calendar '22. Would love to get any up to date context there? and then I simply have a quick comply with-up. Thanks.
Enrique Lores -- President & Chief executive Officer
thanks for the query. And we consider that the adjustments that we've considered driven by using the pandemic are going to be permanent and are going to proceed to have an affect in 2021 and 2022. more and more americans could have -- will be working in a hybrid approach. We suppose that marquees will continue to learn from executive from the time from school and this is going to continue to have a positive influence on the ordinary dimension of the workstation market. And for this reason, we predict the dimension of the market to continue to be vastly bigger than what we had been expecting earlier than the pandemic.
moreover to that as we simply described, we also are expecting to see mighty commercial demand through the conclusion of the year. So, this will also support and put even more -- pressure much more growth on the laptop aspect.
Ananda Baruah -- Loop Capital -- Analyst
And just sticking there, you are going returned to the questions on mix on the computing device aspect, would -- you said strengthening Chromebook and the way that -- as I feel of sort of software mix have an impact on on ASCs. Would that no longer reverse as industrial, so it does not -- proceed to open up, should we not are expecting that to reverse and raise form of into '22 the mix?
Enrique Lores -- President & Chief executive Officer
So when it comes to mix, yes, we are expecting the mix of commercial to head up all over the next quarter. And here is why Marie changed into mentioning earlier than that we are expecting usual working earnings of personal systems to be just a little higher than our guided range during the conclusion of the yr.
Ananda Baruah -- Loop Capital -- Analyst
it's top notch, thanks so an awful lot.
Enrique Lores -- President & Chief executive Officer
thanks.
Operator
Our next query comes from Matt Cabral with credit score Suisse.
Matt Cabral -- credit Suisse -- Analyst
sure, thank you. On the Print aspect, i was wondering in case you deliver
us an update on the place you stand in attempting to fill up some of the supplies channel stock? simply focus on how large of an element that changed into in the quarter and the way we should feel concerning the contribution from here? and maybe more extensively simply an replace in your efforts so as to add visibility as we start pondering getting below these Tier 1 and Tier 2 distributors that you have obtainable?
Marie Myers -- Chief financial Officer
sure, no, certain, Matt. So perhaps i could simply delivery it with a short comment on the place we see the channel right now relative to elements and that i suppose i mentioned earlier that our standard our channel stock tiers for the company are sort of under historical ranges. And that includes deliver -- substances and obviously we continue to computer screen that very cautiously, in order that we can preserve a in shape acceptable tiers. but this quarter given -- in case you desire it lower back a 12 months in the past, we had the type of the onset of the pandemic, so now we have had that channel depletion that passed off closing yr. And so we did see some advantage within the yr-on-12 months examine. And from that have an impact on of the stock movements, we estimate that to be about three% 12 months-on-yr. And as you understand, we have a multi-tiered channel. So here's our gold standard estimate in keeping with the information we've together with our channels for product across the channel and use of stock.
Matt Cabral -- credit Suisse -- Analyst
that is valuable. and then I consider it become ultimate week that you simply guys announced the new head of your 3D printing enterprise. probably just a broader replace on how 3D has been ramping? where you guys stand with the rush and simply possibly a bigger photograph on when we should start to thinking about some extra specific disclosure, simply to suppose about the affect of that company greater going forward?
Enrique Lores -- President & Chief executive Officer
bound. Let me take that one. So first off, this quarter, we begun to peer or we've seen the old one strong increase on the 3D aspect. nevertheless it grew greater than 30% which is a very strong number. and i consider these confirmed one of the most abilities that this business had within the long-term. We had introduced before we are complementing our approach on 3D to additionally focal point on some end-to-end functions the place we suppose we'll get even more price than simply by means of selling printers or consumables and we had been mentioning on our prepared remarks, the work that we're doing a molded fiber for example. but we basically think that more and more, we are able to have, we will be specializing in functions to capture price in this enterprise and here is why we selected Didier Deltort to lead this business. He comes from the health and well being trade. So he comes from an trade that could be disrupted through 3D and we suppose this may be including colossal price to the definition of our approach.
and then in terms of once we will be extra transparent on the 3D enterprise. I consider I've said earlier than, there are two predominant issues. One is we want the company to have higher scale and 2nd, and doubtless most vital, we should have a much better define business mannequin. And here is the place this aggregate of marketing printer for elements are going after end-to-end purposes is so crucial. So whereas we can have a complete point of view of the place this should be going long run is when we should be presenting extra visibility.
Operator
Our final query nowadays comes from Sidney Ho with Deutsche bank.
Jeffrey Rand -- Deutsche financial institution -- Analyst
hi, this is Jeff Rand on for Sidney. are you able to supply us an update on the aggressive ambiance on your very own systems business and how this has changed through the pandemic and now tight provide atmosphere?
Enrique Lores -- President & Chief executive Officer
sure, I consider that firstly, as we now have described earlier than, definitely the performance of this company now could be greater pushed by using provide than by way of the strength of the portfolio. Now however, we are basically completely satisfied with the growth we have made from a portfolio point of view. We -- if you appear on the innovation that we've introduced this quarter, we gained large awards across both buyer and industrial items. we have one of the vital broadest portfolios in the market, protecting from low conclusion education items to high conclusion commercial products and we are in a extremely strong position to continue to grow share as we did this quarter that indicates in fact the relevance of our portfolio.
Jeffrey Rand -- Deutsche bank -- Analyst
outstanding and simply my observe-up, how should still we feel about your working prices trending within the near term as charge like business commute start to come back?
Enrique Lores -- President & Chief executive Officer
neatly, I feel if you look on the projection that we've for the 2nd half, we think we should be going back toward an identical level to what we have been in Q1.
Operator
This concludes our query-and-reply session. i'd want to turn the name back over to Enrique Lores for any closing remarks.
Enrique Lores -- President & Chief executive Officer
ok. So let me close and thanks all and sundry for having joined us nowadays. I consider the strong consequences of the quarter show the relevance of HP during this hybrid world and the way our technology goes to be helping customer to actually function in a very distinctive ambiance. we're really pleased with the increase opportunities that we see each in our core markets, in appealing adjacencies and additionally within the new segments that we're developing. And we are going to continue to innovate throughout our expertise to proceed to create and force differentiation. thanks for your time today and looking ahead to meet in grownup someday quickly. thank you.
Operator
[Operator Closing Remarks]
period: fifty eight minutes
name contributors:
Beth Howe -- Head of Investor members of the family
Enrique Lores -- President & Chief government Officer
Marie Myers -- Chief monetary Officer
Amit Daryanani -- Evercore ISI -- Analyst
Shannon pass -- go research -- Analyst
Toni Sacconaghi -- Bernstein -- Analyst
Katy Huberty -- Morgan Stanley -- Analyst
Tim lengthy -- Barclays -- Analyst
Aaron Rakers -- Wells Fargo -- Analyst
Ananda Baruah -- Loop Capital -- Analyst
Matt Cabral -- credit Suisse -- Analyst
Jeffrey Rand -- Deutsche financial institution -- Analyst
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