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HP Technical Question Bank
© supplied by means of The Motley idiot HP Inc (HPQ) Q2 2021 profits name Transcript
HP Inc (NYSE: HPQ)
Q2Â 2021 revenue call
may additionally 27, 2021, 4:30 p.m. ET
Contents:
organized Remarks
Questions and solutions
call members
prepared Remarks:
Operator
first rate day all and sundry and welcome to the 2d Quarter 2021 HP Inc. salary convention call. My identify is Hailey and i'll be your conference moderator for today's name. [Operator Instructions]
i would now want to flip the call over to Beth Howe, Head of Investor family members. Please go ahead.
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this text is a transcript of this conference name produced for The Motley idiot. while we attempt for our foolish most suitable, there may be blunders, omissions, or inaccuracies during this transcript. as with every our articles, The Motley fool does not count on any accountability to your use of this content material, and we strongly motivate you to do your own research, together with paying attention to the name yourself and studying
the enterprise's SEC filings. Please see our phrases and conditions for extra details, together with our mandatory Capitalized Disclaimers of legal responsibility.
The Motley idiot has no position in any of the stocks mentioned. The Motley fool has a disclosure coverage.
Beth Howe -- Head of Investor members of the family
good afternoon every person and welcome to HP's 2nd quarter fiscal 2021 income conference name. With me today are Enrique Lores, HP's President and Chief govt Officer; and Marie Myers, HP's Chief economic Officer.
earlier than handing the call over to Enrique, let me remind you that this name is being webcast. A replay of this webcast might be made obtainable on our web page shortly after the call for about twelve months. We posted the salary unlock and the accompanying slide presentation on our Investor relations webpage at investor.hp.com.
As always, aspects of this presentation are ahead-looking and are in keeping with our superior view of the realm and our businesses as we see them nowadays. For extra unique information, please see disclaimers within the income materials regarding ahead-searching statements that involve hazards, uncertainties and assumptions. For a discussion of some of those risks, uncertainties and assumptions, please confer with HP's SEC reviews together with our most fresh kind 10-ok. HP assumes no responsibility and doesn't intend to replace this type of ahead-searching statements. We also notice that the financial assistance mentioned on this name displays estimates in accordance with suggestions attainable now and could differ materially from the quantities subsequently said in HP's kind 10-Q for the fiscal quarter ended April 30, 2021 and HP's different SEC filings.
during this webcast until in any other case principally cited all comparisons are yr-over-year comparisons with the corresponding 12 months-ago duration. For financial counsel that has been expressed on a non-GAAP foundation, we have now blanketed reconciliations to the similar GAAP counsel. Please refer to the tables and slide presentation accompanying present day income free up for those reconciliations.
With that i might want to flip it over to Enrique.
Enrique Lores -- President & Chief government Officer
Thanks Beth. respectable afternoon all and sundry and thanks for joining the call. I want to start by means of acknowledging the state of the pandemic, mainly in countries comparable to India. we are doing every little thing we are able to for our employees, clients and companions all the way through this tricky time. while some constituents of the realm are beginning to Strengthen
and reopen, there is an awful lot extra work to do.
Turning to our consequences. It became another brilliant quarter of double-digit suitable and final analysis growth by which we delivered well above our guided latitude. Our performance reflect the relevance of our technology in an more and more excessive stage, the resilience of our business model, the operational excellence of our team. in addition to summarizing our outcomes, I also wish to spotlight secular developments riding sustained demand across our portfolio. HP expertise and functions are on the coronary heart of hybrid work. we are accelerating our method to pressure lengthy-time period sustainable boom. This contains continuing to seriously change the way we operate and deploy our enormous money circulation to maximise cost introduction.
Let me birth with the quarter. In Q2 we saw top notch demand for our items and delivered listing revenue of $15.9 billion, an increase of 27% with balanced boom throughout Print and private programs. Our non-GAAP internet salary accelerated fifty six% to $1.2 billion and we generated $1.3 billion of free money flow, returning $1.eight billion to shareholders. These effects reflect persisted mighty increase in client in addition to development in our commercial groups as financial pastime improved. In our client phase, we delivered 72% growth in very own techniques and 77% boom in Print. business laptop earnings grew 10% and commercial print turned into up 34%, together with 45% boom in our Industrial printing agencies.
it is crucial to note that these effects are towards the backdrop of industrywide component shortages and provide chain challenges. at the moment there is not adequate supply to sustain with the mighty demand and the resurgence of COVID in Southeast Asia is growing further pressures on our supply chain. We are expecting supply constraints to continue at the least in the course of the end of 2021. despite the fact the environment will seemingly remain dynamic, we are taking moves to navigate in the course of the challenges, enabling us to carry potent consequences and increase our outlook for the second half.
We remain concentrated on providing in the brief-term, we are equally focused on capitalizing and to observe long-time period alternatives. It is clear that the world will now not effectively go back to the way it turned into ahead of COVID. there was a primary shift in the method americans work, study, play and create, and this shift is right here to live. The future of work and education might be more hybrid. according to latest survey, more than 60% of personnel need flexibility in the place and the way they work. through this future mergers [Phonetic], it is going to open the possibility to create new products and functions for our customers. And that consumers and agencies see better mobility convenience and price, this supports our strategy to speed up new enterprise model here via more features and subscriptions enabled by the combination of our hardware and software. Underpinning all of here's a growing to be importance of cyber safety. 88% of IT determination makers, inform us that cyber risk has expanded all through the pandemic. This gifts a huge chance for us to extend our safety choices and deliver the most comfortable and resilient PCs and Printers.
With our huge differentiated portfolio, HP is uniquely positioned to capitalize on these secular tendencies. and that i consider I've spoke of here's a time for strong companies to get greater and we are innovating across our portfolio to Strengthen
and develop our businesses. In very own techniques, our innovation is using boom in key segments, including far off work, schooling and gaming. The pc remains simple in daily life. we're already capitalizing on these trends in a couple of approaches. Our existing
award winning computer include elements aim-developed for hybrid work and we are constructing new features like HP Provision in join that make it easier for IT teams to set up and assist gadgets in employee's buildings as well as within the office.
within the education market the place HP is the no 1 vendor, pc revenue have greater than doubled because of remote getting to know. on the same time, although, the variety of PCs per hundred college students continues to be in the single-digits. As an trade, we nevertheless have a long way to go to shut this digital machine and as an organization, we now have a huge opportunity to be a part of the answer. The value of the laptop extends far beyond work and faculty. in lots of circumstances this has become the enjoyment middle of the home, from streaming and content material introduction to the rise of gaming and eSports. In Q2 salary boom in gaming outpaced universal customer computing device boom. we're building on this electricity to extend into eye-catching adjacencies, including peripherals. we are not off course to close a hyper acquisition in Q3. We do are expecting to be accretive in 12 months one.
In Printers, we are leveraging our management across purchaser and industrial market to supply imaginative answer essential in cutting-edge hybrid world. This includes accelerating the evolution of our enterprise model and subscription functions. We currently announced the enlargement of HP+ an speedy ink which are now in 35 international locations throughout North the us and Europe. We consider HP+ will help us to optimize system profitability and supply a higher consumer adventure. additionally employers are looking for extra allotted printing environment which plays to HP's electricity in method for printers. the brand new LaserJet business four hundred sequence is designed to bring seamless faraway administration for both hybrid people and new workplace configurations tier [Phonetic] to our collaboration. at the identical time superior workforce mobility is a catalyst for our Print functions portfolio. inside our managed Print features, we have introduced HP Flexworker carrier to include far off employees and branch officers into our company and PS contract. this is allowing groups reminiscent of general Motors to have enhanced visibility and manageability throughout the printer fleet.
In our Industrial organizations, new innovation is enabling production to be more agile and extra customized. In industrial graphics, we're seeing improvements available in the market and growth in hardware installations. among the customer wins this quarter for the installing of a a hundred Indigo Press at CCL, our leader in label security and packaging solutions. We additionally continue to see consistent double-digit boom in Print impressions and square meters. In 3D, we are creating greater vertical go-to-market options, spanning gadget software and features throughout industries from industrial tooling to automotive to fitness and health. for instance, our molded fiber tooling answer based on client engagement and adoption together with a large number of pay as you go purchases and we permit them to achieve gigantic procedure and price efficiencies.
furthermore, we are partnering with Ford Motor company to prolong the lifetime of already used 3D printed constituents by way of turning them into auto components for the F250 vans making a closed loop on waste. With our potent and distinct portfolio, we additionally continue to generate significant free money move. And we stay concentrated on deploying our money to maximize cost creation. we've the flexibility to come huge capital to shareholders and reinvest in our businesses, while also exploring disciplined M&A. we will continue to search for opportunities to Strengthen
our core, expanding to attractive adjacencies and create additional boom engine. As all the time, we are able to take a rigorous strategy to evaluating M&A, requiring strategic fit, captivating monetary returns that exceed these of purchasing our personal stock and a powerful operational plan to execute on the price proposition. And a vital enabler of our approach is continuing to seriously change the company to turn into leaner and extra digitally enabled.
For HP, there is a continued focal point on both decreasing structural costs and for investing for the future. To support us accelerate our progress, we introduced three new management appointments. Didier Deltort is joining HP as a President of Personalization and 3D Printing; Greg Baxter, should be our next Chief Transformation Officer; and Kristen Ludgate is joining HP as our Chief individuals Officer. Working at the side of our management crew, they're going to fortify our innovation capabilities and support power our lengthy-time period method. And our key part of our method is to bring effective results whereas staying actual to HP's values.
remaining month, we announced an formidable set of local weather motion desires. by 2025, we goal to achieve carbon neutrality, zero waste in HP operations and nil deforestation for HP paper and paper-based packaging. We're additionally committed to attaining web zero carbon emissions throughout our complete cost chain with the aid of 2040. And closing week, we introduced a new set of range and inclusion goals. This includes our pledge to obtain 50-50 gender equality in HP leadership by 2030, making up the first Fortune one hundred tech enterprise to make this kind of dedication. i'm proud to say our companions are becoming a member of us in these efforts. nowadays over 1,four hundred companions have signed the extend affect to set their personal lengthy-term purpose to force a sustainable impact. here is the place the dimension and scale of HP's ecosystem truly shines.
normal, i'm very pleased with our performance this quarter and excited for what lies forward. We continue to power our relentless focus on execution, while taking decisive moves to capitalize on attractive opportunities to strengthen our leadership in own systems and Print, extend into fascinating adjacencies, to enter new market and seriously change the way we function. and that i am assured that our method will continue to create significant shareholder cost. i know I talk for our more than 50,000 employees, once I say we don't seem to be content material effectively retaining our current place. we have an even bigger ambition.
And with that, i will turn the name over to Marie, who will take you during the details of our quarter and our fiscal year outlook. Marie, over to you.
Marie Myers -- Chief fiscal Officer
Thanks, Enrique. HP's 2nd quarter result highlight both our operational power and the breadth of our portfolio. we're demonstrating our capability to fulfill client wants and continuing on our transformation experience all whereas transforming into working income, producing effective free cash circulation and protecting our powerful capital returns, while carrying on with to make investments within the business for our future.
Turning to the details of the second quarter. Q2 net salary turned into $15.9 billion, up 27% nominally and 25% in steady foreign money. locally, in regular currency, Americas increased 32%, EMEA elevated 19% and APJ extended 23%. The year-on-year growth rate benefited from the prior-year impact of COVID and supply chain disruptions. Demand persevered to outpace supply and we ended the quarter with improved backlog in both personal techniques and Printing. on the optimum considering the fact that the split, gross margin changed into 21.7%, up 1.7 elements 12 months-on-year. The increase become primarily driven through favorable pricing, together with traditionally low promoting price and favorable foreign money, in part offset by means of larger fees. Non-GAAP operating costs have been $2 billion or 12.6% of profits, up 10 basis elements 12 months-on-12 months. The increase in working costs changed into essentially driven via higher variable compensation on account of the very powerful efficiency this 12 months as compared to Q2 2020, in addition to extended investments in innovation and go-to-market.
Non-GAAP web OI&E rate become $sixty four million for the quarter. Non-GAAP diluted net salary per share expanded 82% to $0.ninety three, with a diluted share count of approximately 1.2 billion shares. Non-GAAP diluted web profits per share excludes net advantages totaling $70 million basically regarding other tax changes and non-operating retirement related credits, partly offset through restructuring and other costs in addition to amortization of intangible assets. as a result, Q2 GAAP diluted net salary per share was $0.ninety eight.
Turning to phase performance. In Q2, very own systems benefited from strong demand concerning working and learning from home. salary changed into $10.6 billion, up 27% yr-over-yr. Demand for our product remained very potent with backlog expanding once more quarter-on-quarter. Drilling into the details, we noticed energy throughout purchaser and commercial with salary up 72% and 10% respectively. by means of product class, salary turned into up 47% for notebooks, down 8% for desktops and down 7% for workstations. powerful demand for notebooks drove total unit growth of forty four% with Chromebooks representing 20% of our complete very own methods gadgets as the need for know-how and training continue to grow. We additionally saw solid services connect with specific electricity in business and significant double-digit increase in client peripherals. own systems delivered $710 million in working earnings and operating margins of 6.7%. The year-over-year development was primarily because of favorable pricing, including lessen advertising charges in addition to forex, partly offset by using damaging combine and higher can charge including variable compensation, commodity prices in addition to investments in innovation and go-to-market.
In Print, our results reflected persisted focal point on execution and the energy of our portfolio. we are uniquely placed as leader in each client and commercial and have the hardware resources and functions to carry cost in a hybrid world. Q2 total print revenue became $5.3 billion, up 28% and complete hardware units grew forty two% to $10.6 billion. through customer phase, consumer salary became up seventy seven% with devices up 45% and industrial revenue and contraptions were up 34% and 22% respectively. In industrial, the restoration momentum persisted with salary up 13% sequentially, but we continue to expect the healing to be gradual and uneven at times across segments and geographies.
supplies income changed into $3.3 billion, up 17%. The year-on-year increase become primarily pushed by way of favorable pricing as well as ongoing consumer demand and enhancing commercial demand. Our contractual company is a key factor of our print strategy in each buyer and industrial printing. In buyer our immediate Ink enterprise proceed to resonate well with consumers with cumulative enrollees starting to be 7% sequentially to $9.7 million. On the business aspect, we drove increase in managed print functions revenues, a brand new TCP bookings for the primary time on account that the pandemic took cling and robust renewal TCV bookings again this quarter.
operating profit elevated $403 million to $951 million and operating margins were 17.9%. This yr-over-12 months increase became driven through expanded extent and favorable pricing across hardware and components, together with less promotional expense, partially offset by means of unfavorable combine and better charge.
Let me now flip to our transformation efforts and specifically our cost mark downs initiatives. in the 2nd year of our program, we endured to study new cost rate reductions opportunities that stay ahead of our $1.2 billion gross run price structural cost reduction plan. during the quarter we persevered our efforts to optimize our manufacturing facility footprint to enable a optimum-in-class deliver chain community and boost supply resiliency while reducing our charge constitution. moreover, we continue to increase and leverage our digital capabilities to seriously change techniques during which we operate and convey cost to our shoppers. The structural can charge mark downs from our transformation efforts supply us the flexibleness to reinvest in our company, the long-term growth and profitability.
shifting to money circulation and capital allocation. second quarter cash circulate from operations and free money stream had been more advantageous than anticipated at $1.4 billion and $1.three billion respectively. In Q2, the money conversion cycle became minus 28 days. Sequentially, the cash conversion cycle become up 2 days as growth in stock essentially because of strategic buys drove multiplied days of inventories partially offset with the aid of a reduction in days sales extraordinary and higher days payable astounding. For the quarter, we back a complete of $1.eight billion to shareholders, which represented 137% of free money circulation. This included $1.6 billion in share repurchases and $239 million in money dividends. looking forward, we expect to continue buying lower back shares at multiplied stages of at least $1 billion per quarter within the coming quarters until higher return alternatives emerge.
looking forward to the third quarter and the rest of fiscal '21, we proceed to mannequin multiple eventualities concerning supply availability, pricing dynamics and the tempo of economic reopening. In specific hold here in mind involving our average fiscal outlook. From a demand point of view, we are expecting to proceed to see amazing demand for our PCs, notably in purchaser. In Print, we are expecting solid demand in purchaser and continued development in industrial as offices reopen. while we predict yr-on-yr income growth at FY '21 to reflect our persevered progress on our approach, it is additionally crucial to note the growth tendencies in Q3 will additionally mirror the more difficult yr-over-year comparisons specially in very own techniques. We are expecting supply constraints to proceed to negatively influence our skill to fulfill demand in PCs and Printers, at the least during the conclusion of calendar 2021. We predict gross margin drive within the 2d half of the year in both own systems and Print as a result of expanded costs and commodities and logistics as in comparison to Q2 degrees and as we expect to peer some more normalization out there and pricing ambiance. We expect working expenses within the second half of the year to be more akin to Q1 run rate. at last, we continue to intently display screen the existing COVID resurgence and its capabilities influence to our supply chain, chiefly in Southeast Asia.
Taking these concerns under consideration, we are proposing here suggestions for Q3 and FY '21. We expect third quarter non-GAAP diluted net profits per share to be within the latitude of $0.81 to $0.85 and third quarter GAAP diluted web earnings per share to be n the latitude of $0.77 to $0.81. We predict FY '21 non-GAAP diluted internet revenue per share to be in the latitude of $3.40 to $3.50 and FY '21 GAAP diluted net income per share to be within the latitude of $three.24 to $three.34. For FY '21, we predict our free cash movement to be at the least $four billion.
And now i want handy it again to the operator and open the demand your questions.
Questions and answers:
Operator
thanks. And we can now begin the question-and-reply session. [Operator Instructions] Our first question today comes from Amit Daryanani with Evercore.
Amit Daryanani -- Evercore ISI -- Analyst
good afternoon. Thanks for taking my question. I actually have few. the first one I guess was hoping if you could talk a little bit about the Print margins in the April quarter. i am a little bit stunned they had been down on a sequential foundation by using basically 200 basis aspects even if the deliver mix I suppose changed into pretty sturdy in July versus April. So could you simply contact on what took place to the Print margins after which -- within the April quarter, and the way will we suppose about it in the back half of the year?
Marie Myers -- Chief fiscal Officer
certain. No. Thanks, Amit. And decent afternoon. So the decline we saw in the Print working expense become in fact pushed by using a couple of factors. So first of all, one of the adverse cost in commodities, factory and logistics and secondly by investments that we made in opex throughout R&D, marketing to support future boom and higher variable comp. And seem, normal i'd just say we have seen strength and resiliency in our large -- in our Print portfolio, which definitely positions us well in opposition t the competitors. And as we seem forward into the future, we do expect our margins to be in the lengthy-time period latitude of 16% to 18%.
And let me offer you just just a few things to suppose about as you consider in regards to the 2d half. So most likely, the full 12 months changed into very robust in the first half. So we are expecting to be towards the bigger end of the latitude. And just a few other points i would add is, one of the vital notable advantage that we saw in H1, specifically in favorable pricing will birth to shrink. And so we might are expecting that our mix as well would normalize because the often -- workplace reopens. We're prone to see greater commodity cost, logistics charges and that will potentially influence our capacity to satisfy demand.
and then finally, there is some seasonal mix headwinds in Q2 as -- in substances as Q2 is typically our strongest quarter for elements. So just maintain that in mind, as you're thinking in regards to the 2d half, and that i'll just conclude that we're in the business of producing incremental OP bucks.
Enrique Lores -- President & Chief executive Officer
I consider a key aspect for our performance for Print in this quarter is that we are definitely completely satisfied of how the Print enterprise did. whether if you analyze year-on-year evaluation, even if you look at growth, it's definitely aligned to the traits that we described final quarter, the rebalancing that we see occurring between domestic and workplace, the increase that we're starting to see in one of the vital commercial and industrial categories. So Print had a extremely powerful quarter and we are expecting it to continue throughout the leisure of the yr.
Amit Daryanani -- Evercore ISI -- Analyst
acquired it. that's a good suggestion. and then if I might just observe-up in related dynamic actually, Enrique I think a huge focal point for all and sundry is attempting to keep in mind what is steady state EPS look like for HP over time, notably given the effective performance you've gotten had within the first half, and i think your lower back half courses implies EPS will decline high single-digits 10% plus in Q3 and this fall. i am curious, i do know you touched on Print, however I wager what are the different vectors that are using the slowdown in EPS, peculiarly given the reality you might be increased backlog? after which do you think the $0.75, $0.eighty implied EPS in October quarter is a representation of what general EPS run fee goes to appear to be for HP?
Enrique Lores -- President & Chief govt Officer
yes, so first off, let me speak about the 12 months-on-year evaluation how we put issues in viewpoint. EPS for the second half is turning out to be more than 40% from the place we were a 12 months ago. So we're truly representing very solid growth. at the same time as you're asserting, we proceed to see very mighty demand throughout all of our portfolio. We are expecting this to continue to happen throughout the 2nd half, but we're going to be limited by way of supply, given the shortages that we see in the market. And here is a primary part of what's using our guide. As we have completed during the past, we're prudent when we e book, we've been during the past and we can proceed to be. If we can do more desirable, we are able to, we may be there superior on account of more advantageous pricing, as a result of we may do superior, on account of better ability. So again prudent book, we have Verified that if we will do enhanced we are able to do more suitable, and for this reason given the entire anomalies that we see and this supply confined, I do not think we should be using the q4 number to assignment the business sooner or later.
Operator
Our next query comes from Shannon cross with go analysis.
Shannon go -- pass analysis -- Analyst
thank you very a whole lot. I had a question on stock, each on your balance sheet after which within the channel. Up about $800 million quarter-over-quarter, i'm curious, how a great deal of that changed into part buying or probably some end product just given deliver chain hiccups? after which Lenovo pointed out nowadays. I consider that they see two to 3 weeks of inventory -- channel stock on PCs continually, I cannot remember I think it turned into six to eight weeks is their normal. can you speak just a little about what you might be seeing within the channel and both on the laptop and the printer facet? and then I've a observe-up. thanks.
Enrique Lores -- President & Chief government Officer
Let me birth and that i think possibly before Marie shares one of the vital numbers, let me share one of the most approach that we've at the back of it. What we shared ultimate quarter, that we have been awaiting one of the deliver challenges that we're seeing, we decided to function with higher levels of HOI and here's what you see mirrored within the numbers. So Marie why do not you supply some colour on whether the increase we've seen in HOI.
Marie Myers -- Chief economic Officer
sure. No, completely, Enrique. So let me step lower back and set some context for you Shannon. So surely, now we have seen that robust demand throughout friends in Print. And as you comprehend, we're also lapping the factory closures and disruptions from those stock drawdowns ultimate 12 months and obviously that impacted the equipment all of the approach via. after which we're most likely making an attempt to proceed to navigate the supply chain challenges given the ongoing nature of the pandemic. so to approve assurance of supply, we are carrying bigger tiers of owned inventory and as we talked about, we do that to navigate all the way through this time. So HOI at this element is likely to dwell increased to guide company boom. So -- and that contains strategic buys to reply your question, the place chiefly in CPUs.
after which going on to the second part of your question round channel inventory, universal CI in PS, Print, hardware and elements is presently below historic ranges. And our backlog is up frankly quarter-on-quarter, and that offers us confidence on the demand that we're seeing Shannon.
Shannon go -- go analysis -- Analyst
ok, exceptional. after which just a query on pricing. I feel you mentioned you are expecting some normalization in pricing, however what we're listening to is expenses are slightly expanding. So is that this more variety of a typical cost, so mix affect or what are you seeing, as a result of if there is no provide obtainable and demand remains potent, I do not see the place you could now not have some pricing drive, sorry pricing skills? thank you.
Enrique Lores -- President & Chief executive Officer
thank you, Shannon. I think it be worth to move during the discussion enterprise by way of business. within the case of Print, we are having rate increases throughout the board and you've got -- which you can see in our numbers an increase within the common fee. within the case of PCs, pricing charges are transforming into for expense in every category are going up however basic fee is going down on account of combine, because of where we're seeing the larger demand in the market. So expenses are up, however because of mix, you might also see the ordinary price taking place.
Marie Myers -- Chief fiscal Officer
And Shannon just to add to Enrique's comments, one of the most favorable pricing that we noticed in the benefit in the first half is starting to abate in the 2nd half as smartly.
Operator
Our next question comes from Toni Sacconaghi with Bernstein.
Toni Sacconaghi -- Bernstein -- Analyst
sure, thanks for taking the question. I simply wish to -- just trying to square the circle on a couple of things, particularly around your information. So seasonally you might be typically up in EPS and you're guiding for EPS to be down about 10% sequentially. income is usually up 3% or 4%. Are you suggesting that revenue goes to be lessen than ordinary seasonal or is that this all margin drive? And the rationale I combat with the margin question is, it feels like your backlog is even larger. be sure you be in a position to promote whatever you have got. you have got incremental stock in order that should still help you arguably meet demand more desirable. So when you are in a condition the place people are exchange -- chasing demand and the mix does not fundamentally change, why do you predict pricing to abate? So I guess a few questions in there. One, do you are expecting an have an impact on to properly line that's diverse from common seasonal? Or is it all margin in terms of your method under normal seasonal EPS assistance? after which how can we rectangular that margin power with the incontrovertible fact that there is truly potent demand, you've got stronger inventory to meet that demand and also you should still be in a position to proceed to take fee?
Marie Myers -- Chief monetary Officer
hi there, Toni, first rate afternoon. it be Marie. So let me walk you via the way to believe about our book and specifically i'll provide you with a way of what the headwinds and the tailwinds are searching like. So first off, with admire to your comments on income. We do expect that revenue could be driven extra by way of obtainable deliver than demand and there are increasing margin headwinds versus the primary half. With all that stated, as Enrique observed right on the onset of the call, we are guiding for double-digit working profit and EPS increase in Q3. and albeit, we trust that here is a prudent e book within the context of the existing ambiance. surely, if we can do better, we always will.
but let me stroll you via what we're seeing from the headwinds and tailwinds to supply you a few of that colour. So on the headwinds, we're seeing element fees and logistics prices in each PS and Print, and they will be an incremental headwind each quarter-on-quarter and 12 months-on-12 months, and those ordinary basket of commodities, mainly in panel, ICs and PS and then ICs and resins in Print. after which there are different tailwinds that we've got had within the first half round those favorable pricing dynamics. they'll start to dissipate as we lap the onset of those traditionally low promoting fees. And entering into your feedback on tailwinds and the way we're pondering it, demand in both PS and Print proceed obviously to be very strong as you mentioned. We're seeing these trends of hybrid work proceed, but definitely they're limited by give.
So -- and also, just to type of wrap up right here, as we referred to, we will proceed to come capital to shareholders. So we expect that that rebuild [Phonetic] as a minimum about $1 billion a quarter. So for the full yr, we are expecting PS margins will be slightly above the high conclusion of our longer term range of three.5% to 5.5% and Print for the total yr at the greater conclusion of 16% to 18%. So at this factor, we continue to be very confident of our guide and if we can do enhanced like I referred to, we are able to.
Enrique Lores -- President & Chief govt Officer
and i feel Toni, whatever thing crucial to having consideration this year, is that actually the business and the market is driven with the aid of provide, no longer through demand. So hence evaluating this year with different years in response to seasonality, it'll now not work, as a result of basically the dynamics behind the market are very distinct. What we proceed to look is very strong demand throughout our portfolio and this is definitely the key driver is how a whole lot provide we can get.
Toni Sacconaghi -- Bernstein -- Analyst
If I could simply follow-up on the pricing dynamics. So if I look at consumer print ASPs closing quarter have been up 30%, this quarter have been up 27%. If we went to whatever thing like zero pricing, it might definitely put your working margins dramatically down in the IPG group. So I need to have in mind what's driving this pricing? So is this in simple terms an absent -- an absence of discounting? is this a -- we're now not constructing lower end SKUs with lessen margin and we're forcing people to take sort of greater richly configured customer printers which have more suitable margin or is it we're truly raising expense as a result of we can, as a result of demand is constrained. however obviously 27% ASP boom this quarter, 30% ultimate quarter is assisting your economics highly. As you recommended, it be going to be less but I are looking to consider very certainly what's riding that ASP increase?
Enrique Lores -- President & Chief government Officer
I think Toni we, in a condition just like the one we are dealing with, we're doing anything we can to optimize our business and for this reason we're guiding all the actions that you simply were citing. We of route have reduced greatly our promotional coupon codes, because of how potent the demand is. we are still well known toward higher margin items and of course, in the cases the place we can, also our costs are going up because as we noted before, we are seeing -- we are living in an inflationary environment and every time we will we will -- we have increased costs.
Operator
Our subsequent query comes from Katy Huberty with Morgan Stanley.
Katy Huberty -- Morgan Stanley -- Analyst
yes, thanks. respectable afternoon. I heard you mentioned that pc backlog is up sequentially. Is your Print backlog additionally up versus the first quarter? and then, can you talk about how the makeup of backlog is changing as you go through the yr? Is there any shift from purchaser to commercial from Chromebook to different PCs and simply mix between hardware and materials? after which I've a follow-up.
Enrique Lores -- President & Chief executive Officer
Let me take your question. hi, Katy. So the reply to the first question is, yes, we're seeing an increase in backlog throughout both PCs and Printers. And when it comes to how will we expect this to adapt, is in reality aligned to the place do we see demand coming all the way through the subsequent quarters. As we mentioned earlier than, we are expecting through the end of the yr, an increase in the demand on the commercial aspect, both on the laptop facet and also on the Print facet, and here is where -- because of that, backlog will be stepping into the direction. however nevertheless we proceed to see powerful demand on purchaser as i discussed earlier than.
Katy Huberty -- Morgan Stanley -- Analyst
top notch, thank you. and then computer margins this quarter had been a bit of lower than the flat sequential guidance. What were the surprises on charges or mix within the quarter? and then may still we are expecting with cost inflation that laptop margins return to that roughly 5% range from a few years ago?
Marie Myers -- Chief monetary Officer
yes, Katy, or not it's Marie. hiya, decent afternoon. So let me hit up your margin question. So yes, the margins have been robust once more at 6.7% which as you understand is above the high conclusion of our long-time period latitude and a few of that become definitely pushed via that amazing pricing self-discipline that we have now spoken about in addition to some benefit from currency, but basically it was offset via mix and some of those commodity headwinds. And as we get into the complete yr, we do predict that margins to be a bit above the excessive end of our latitude of three.5% to five.5% and or not it's going to be pushed by means of the subject matters that you simply're hearing these days, primarily round these endured shortages in commodities and that's the reason certainly variety of remodeling into larger element expenses and then knock on can charge and logistics. however -- after which i'd ultimately simply add, we are starting to enter a period the place the affect of favorable pricing goes to beginning to lessen as we birth to lap that duration in time.
Operator
Our next query comes from Tim long with Barclays.
Tim lengthy -- Barclays -- Analyst
thanks. yes, two if I could. First on the Print facet, could you talk a little bit about, you mentioned some of the person numbers for the as-a-carrier offering each for client and commercial. It appears like it be fairly consistent boom right here. could you talk a bit bit about one of the underlying drivers past that perhaps utilization or anything it's probably showing the electricity there other than simply the person base? and then second, if -- you noted an additional quarter of very robust Chromebook. might you speak a bit bit concerning the impacts there on the model margin ASP? after which also as you are expecting to look a little bit of normalization to workstation growth. Is the expectation that the swift increase in Chromebook should be whatever with a purpose to pull again or do you consider it is whatever that might beginning changing different mid and lessen tiers of the of the computer segment? thank you.
Enrique Lores -- President & Chief government Officer
Many questions in one query. i will be able to are attempting to move one after the other. So starting from Print, in regards to the dynamics we're seeing are very corresponding to what we explained 1 / 4 in the past and the evolution is what we had been anticipating. before to pre-pandemic ranges, we continue to look our domestic enterprise to perform more suitable than what we had been projecting. And this is using the demand that we see both on-premise and additionally on substances.
And on the workplace aspect, we've seen the contrary impact. As many offices are still closed and individuals don't seem to be going lower back to the office, the basic workplace business proceed to be below where it was earlier than the pandemic. during the end of the yr, we predict the condition to reverse as places of work will reopen, we predict our workplace company to function greater and at the same time more individuals can be -- much less individuals could be working from home, we expect that it will have also an affect, a bad impact on our home enterprise. So an analogous fashion to what we anticipated in Puerto Rico.
when it comes to demand on the Chromebook aspect, we proceed to peer very effective demand from education. we've -- here's what is driving the growth of Chromebooks and this is what additionally after we had been speaking earlier than in regards to the ASPs on the notebook aspect and the combine there, here is what we now have in some of the influence in the pricing on the laptop side, as a result of Chromebooks standard have reduce fees than the leisure of the pc portfolio.
Operator
Our next question comes from Aaron Rakers with Wells Fargo.
Aaron Rakers -- Wells Fargo -- Analyst
sure, thanks for taking the query and congratulations on another solid quarter. First question I have a comply with-up is, after we appear at the results of the commercial company starting to get better, I suppose you said 10% boom. I suppose your peer suggested boom round that tonight. So i am curious of how you're thinking about the returned-to-work, back to workplace fashion? On the industrial laptop facet, any thoughts on type of the put in base, the age of the installed base, just the way you think that demand shapes up during the direction of the 12 months?
Enrique Lores -- President & Chief executive Officer
bound. So once more, corresponding to what we shared 1 / 4 in the past, we are expecting the demand on the industrial side to beginning to Strengthen
and we're starting to see some healing as you are announcing. We -- what we are seeing from our valued clientele is that they are realizing of the need to put money into more suitable device for their officers when personnel come returned and here's truly going to be assisting both the Print and the computing device company as you were mentioning.
in terms of dynamics, we continue to peer our shift from computers into notebooks, because however personnel should be going again to their workplace, we nonetheless see the need for groups to present a hybrid method of working and enabling their personnel to work-from-home and therefore, we predict the shift mix from pcs into notebooks to continue. we now have talked during the past, normal has a good affect for the business because of each pricing however additionally as a result of the recycled -- the recycle times at notebook that computing device has in comparison to the computing device.
Aaron Rakers -- Wells Fargo -- Analyst
sure. after which as a quick follow-up. just on the free cash move. I think you have caught with the $four billion free money movement or at the least $four billion for this 12 months. you might be elevating EPS. i am just making an attempt to maybe keep in mind why free cash move wouldn't be greater and trending higher with the EPS?
Marie Myers -- Chief economic Officer
yes, certain. Aaron. Let me go ahead and hit that one up for you. So appear, related to free -- future free cash movement, as you recognize, here's all the time pushed by way of our amazing net revenue. What we're pondering is that our working capital goes to be a headwind because of one of the selections we're making to lift extra stock. So search for '21, we proceed to continue to be confident certainly in our outlook and assured in our book of at the least $4 billion in free cash stream.
Enrique Lores -- President & Chief govt Officer
and that i think, let me add a further remark. we are truly blissful with the growth we've made in free cash move in Q1 and Q2. The book that we now have provided is of at the least $four billion for the yr and as Marie just mentioned, we are truly anticipating to be at that degree.
Operator
Our next question comes from Ananda Baruah with Loop Capital.
Ananda Baruah -- Loop Capital -- Analyst
hiya, thanks guys for taking the query. Congrats on the powerful consequences. Two brief ones, if I could. Enrique, in response to conversations with corporate customers and given the backlog, do you get the sense that this momentum will basically continue into calendar '22. Would love to get any up-to-date context there? and then I just have a brief follow-up. Thanks.
Enrique Lores -- President & Chief government Officer
thank you for the query. And we consider that the alterations that we have seen pushed with the aid of the pandemic are going to be everlasting and are going to proceed to have an impact in 2021 and 2022. further and further americans can have -- will be working in a hybrid approach. We suppose that marquees will proceed to be trained from govt from the time from faculty and here is going to proceed to have a good have an effect on on the typical size of the computing device market. And hence, we are expecting the dimension of the market to continue to be vastly higher than what we were anticipating earlier than the pandemic.
moreover to that as we simply described, we additionally are expecting to peer mighty business demand in the course of the end of the year. So, this can also assist and put even more -- power even more growth on the notebook side.
Ananda Baruah -- Loop Capital -- Analyst
And simply sticking there, you are going lower back to the questions about mix on the computing device facet, would -- you pointed out strengthening Chromebook and the way that -- as I think of sort of application mix impact on ASCs. Would that no longer reverse as commercial, so it doesn't -- proceed to open up, should we not expect that to reverse and raise variety of into '22 the combine?
Enrique Lores -- President & Chief government Officer
So in terms of mix, sure, we predict the mix of business to head up during the next quarter. And here is why Marie was bringing up before that we predict normal operating profit of personal techniques to be a little bit higher than our guided range throughout the end of the yr.
Ananda Baruah -- Loop Capital -- Analyst
it truly is exceptional, thanks so much.
Enrique Lores -- President & Chief govt Officer
thank you.
Operator
Our next query comes from Matt Cabral with credit score Suisse.
Matt Cabral -- credit Suisse -- Analyst
sure, thank you. On the Print side, i used to be questioning if you supply us an update on the place you stand in making an attempt to fill up one of the substances channel stock? simply discuss how massive of an element that become in the quarter and the way we should believe about the contribution from here? and perhaps extra greatly simply an update on your efforts so as to add visibility as we delivery brooding about getting beneath those Tier 1 and Tier 2 distributors that you have obtainable?
Marie Myers -- Chief fiscal Officer
sure, no, certain, Matt. So maybe i may simply delivery it with a brief touch upon the place we see the channel at this time relative to resources and i suppose i mentioned earlier that our average our channel inventory ranges for the enterprise are sort of beneath historical ranges. And that contains deliver -- materials and obviously we continue to computer screen that very cautiously, so that we are able to maintain a fit acceptable tiers. but this quarter given -- if you need it back a 12 months in the past, we had the sort of the onset of the pandemic, so we have had that channel depletion that occurred remaining year. And so we did see some improvement within the yr-on-year evaluate. And from that have an impact on of the stock movements, we estimate that to be approximately 3% 12 months-on-year. And as you comprehend, we now have a multi-tiered channel. So here's our most excellent estimate in response to the information we've including our channels for product throughout the channel and use of stock.
Matt Cabral -- credit Suisse -- Analyst
that is advantageous. after which I suppose it changed into final week that you simply guys announced the new head of your 3D printing business. probably just a broader update on how 3D has been ramping? where you guys stand with the frenzy and simply might be a bigger photograph on once we may still birth to brooding about some extra explicit disclosure, simply to suppose in regards to the impact of that business greater going ahead?
Enrique Lores -- President & Chief govt Officer
sure. Let me take that one. So firstly, this quarter, we all started to see or we've viewed the outdated one solid boom on the 3D aspect. nonetheless it grew more than 30% which is a extremely solid number. and i feel these confirmed probably the most capabilities that this business had within the lengthy-time period. We had announced earlier than we're complementing our approach on 3D to additionally center of attention on some conclusion-to-conclusion applications the place we consider we're going to get much more value than just by means of selling printers or consumables and we had been citing on our organized remarks, the work that we are doing a molded fiber as an instance. but we actually suppose that more and more, we are able to have, we can be focusing on purposes to capture price during this company and this is why we selected Didier Deltort to steer this company. He comes from the health and wellness trade. So he comes from an industry that might be disrupted via 3D and we think this should be adding significant cost to the definition of our approach.
and then when it comes to after we may be greater clear on the 3D enterprise. I think I've noted earlier than, there are two essential things. One is we want the business to have better scale and 2d, and doubtless most vital, we need to have a better outline company mannequin. And here is where this mixture of selling printer for elements are going after conclusion-to-conclusion applications is so vital. So while we are able to have an entire point of view of the place this will be going longer term is once we might be presenting more visibility.
Operator
Our last query today comes from Sidney Ho with Deutsche financial institution.
Jeffrey Rand -- Deutsche bank -- Analyst
hello, this is Jeff Rand on for Sidney. are you able to supply us an replace on the aggressive ambiance in your very own techniques business and the way this has changed during the pandemic and now tight supply ambiance?
Enrique Lores -- President & Chief executive Officer
sure, I suppose that firstly, as we have described before, actually the efficiency of this company now's more pushed with the aid of supply than with the aid of the energy of the portfolio. Now then again, we are definitely blissful with the growth we now have made from a portfolio viewpoint. We -- if you seem at the innovation that we've delivered this quarter, we received large awards across both buyer and business items. we now have one of the vital broadest portfolios in the market, protecting from low end schooling items to high end commercial products and we are in a extremely strong place to proceed to develop share as we did this quarter that suggests in reality the relevance of our portfolio.
Jeffrey Rand -- Deutsche bank -- Analyst
amazing and just my observe-up, how should we feel about your working charges trending in the near time period as charge like enterprise travel delivery to return?
Enrique Lores -- President & Chief executive Officer
neatly, I believe in case you seem at the projection that we've for the 2nd half, we feel we will be going lower back toward the same degree to what we had been in Q1.
Operator
This concludes our question-and-reply session. i would like to turn the name back over to Enrique Lores for any closing remarks.
Enrique Lores -- President & Chief executive Officer
ok. So let me close and thanks all and sundry for having joined us today. I consider the mighty results of the quarter show the relevance of HP in this hybrid world and how our expertise goes to be helping consumer to in fact perform in a very diverse atmosphere. we're really glad with the boom alternatives that we see each in our core markets, in fascinating adjacencies and also within the new segments that we are growing. And we're going to proceed to innovate throughout our know-how to proceed to create and drive differentiation. thank you in your time these days and looking out forward to meet in adult someday quickly. thanks.
Operator
[Operator Closing Remarks]
duration: 58 minutes
name members:
Beth Howe -- Head of Investor relations
Enrique Lores -- President & Chief govt Officer
Marie Myers -- Chief financial Officer
Amit Daryanani -- Evercore ISI -- Analyst
Shannon cross -- cross analysis -- Analyst
Toni Sacconaghi -- Bernstein -- Analyst
Katy Huberty -- Morgan Stanley -- Analyst
Tim lengthy -- Barclays -- Analyst
Aaron Rakers -- Wells Fargo -- Analyst
Ananda Baruah -- Loop Capital -- Analyst
Matt Cabral -- credit score Suisse -- Analyst
Jeffrey Rand -- Deutsche financial institution -- Analyst
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