| |
Frequently Asked Questions
- Q - Do you make house calls?
A - Yes. We make come to your home or office and try to accommodate your schedule as best as possible. You would be surprised at how many times we are asked this question.
- Q - How have you managed to stay in business for over 30 years with all of the competition in the market by Best Buy's Geek Squad, HelloTech, Home Advisor, and others without being squashed like a bug?
A - Unlike our competition, we focus on service and not client acquisition. As a result, nearly 90% of our business comes from repeat customers and referrals from the thousands of satisfied clients. You do not need to see as much advertising from us as we give five-star service to the customers we have so they never have to go elsewhere. And, as you might have guessed, much of the remaining 14% of our new business comes from unhappy customers of Best Buy's Geek Squad and other online services that focus on volume as their business model. Our partnerships with HelloTech, HomeAdvisor, Ring, Nest and others allow us to utilize the vast resources available to bring solutions to every problem.
|
|
|
|