Based in Metro Atlanta • Serving the Southeast & select Mountain West locations
Homes & businesses • Networking • Wiring • Computers
Computer House Calls HealthyComputer.com Request Service
About Computer House Calls

Decades of Technology Experience. One Company Built Around Service.

Computer House Calls serves homes and businesses.

Computer House Calls has been solving technology problems since 1987. What began as computer and technical consulting has grown into a technology business serving homes and businesses covering networking, Ethernet and coax wiring, Wi-Fi, AV, smart-home systems and computer support.

Nathaniel Lack, founder of Computer House Calls, professional portrait
Nathaniel Lack, founder of Computer House Calls
Since 1987 Serving technology customers
10,000+ Customers Residential and small-business experience
Thousands of Installations Hands-on field experience
Metro Atlanta & Georgia On-site technology service
Our history

From early personal computing to today's connected home

Computer House Calls traces its roots to Washington, DC in 1987. The business originally combined technical consulting with work for clients in the political and public-affairs world, where reliability, confidentiality and trust mattered as much as technical ability.

Founder Nathaniel Lack had already been involved with personal computing for a decade. His interest began in the 1970s, continued through an early high-school computer club, and expanded during college at the University of Texas as personal computers were moving from hobbyist equipment into homes and businesses.

In 1983, while at the University of Texas, Nathaniel worked alongside his next-door neighbor Michael Dell in the early PC resale operation that became Dell. The experience came during the formative years of the personal-computer industry and helped establish the hands-on, practical approach to technology that still defines the company.

In the mid-1990s, the business moved to the Atlanta area and shifted away from political consulting to focus on technology service. Since then, Computer House Calls has served more than 10,000 customers, with the business built overwhelmingly through repeat clients and referrals.

1970s

Early computer experience

Hands-on involvement with personal computing began before PCs became mainstream.

1983

Early PC industry experience

Work alongside Michael Dell during the formative years of the business that became Dell.

1987

Business founded in Washington, DC

Technical consulting and computer support for clients who required reliability and discretion.

Mid-1990s

Computer House Calls comes to Atlanta

The company refocused around direct technology service for homes and small businesses.

Today

Whole-home technology support

Computers, networking, Ethernet and coax wiring, Wi-Fi, AV, smart-home technology and more.

Why the experience matters

Technology has changed. The need to diagnose the whole system has not.

Today's home may combine fiber internet, multi-gig networking, mesh Wi-Fi, Ethernet, streaming, smart devices, computers and cloud services. Problems often cross several of those systems at once.

Broad technical range

We work across computers, networking, wiring, Wi-Fi, televisions, streaming and smart-home systems rather than treating each device as an isolated problem.

Thousands of installations

Years of field work include thousands of in-home technology installations, giving the company practical experience with real houses, real construction and real-world troubleshooting.

Repeat and referral driven

The company has grown primarily through repeat customers and referrals rather than through a high-volume call-center model.

Nathaniel Lack, founder and CEO of Computer House Calls, professional portrait
Founder

Nathaniel Lack

Nathaniel has worked with computers and technology since the earliest years of the personal-computer industry. His background spans hands-on computer work, consulting, networking, field installation, troubleshooting and residential technology.

That breadth matters because many customer problems do not fit neatly into one category. A slow computer may actually be a network problem. Poor Wi-Fi may require Ethernet. A television issue may involve streaming, cabling, networking or account configuration. Computer House Calls is built around solving the entire problem rather than stopping at the edge of a narrow specialty.

Nathaniel has also appeared as a technology expert on CNN and more than 100 local and network-affiliate television stations, and has been quoted in both local and national publications.

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A long track record

Experience that predates today's technology cycle

Nathaniel Lack appearing on CNN as a computer expert

Technology expert on CNN

Media appearances have included CNN and more than 100 local and network-affiliate television stations.

Nathaniel Lack of Computer House Calls

Decades of direct customer service

Computer House Calls has been built around hands-on service, long-term customer relationships, repeat business and referrals.

How we work

The principles behind the company

Diagnose before replacing

We look for the actual cause of a problem before recommending new equipment.

Explain the options

Customers should understand what is being done, why it is needed and what alternatives exist.

Think beyond one device

Home technology is interconnected, so the correct solution may involve more than the device showing the symptom.

Build long-term relationships

The goal is to become the company customers call again when the next technology problem appears.

Need help with technology at home or at work?

From Ethernet and coax wiring to Wi-Fi, networking, televisions, smart-home systems and computers, tell us what you are trying to accomplish.

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Experienced service. Guaranteed work.

Our work and your satisfaction are guaranteed. You do not pay until the job is complete and you are satisfied with the service.

Our service pricing reflects decades of experience and skill. Our separate $25 written-estimate price-beat offer applies to comparable wiring work only.

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